Extend Shipping Protection: Lost, Stolen, or Damaged

Policy Update Effective 02/20/2025 - We will no longer be offering Extend Shipping Protection Services. This policy will only apply to orders that include Extend Shipping Protection before this date.

If you opt out of the provided coverage, we will have limited to no resources to offer a replacement or reimbursement of the order. The shipping couriers have been declining these claims more often due to high fraudulent activity. This is why we have chosen to offer this service.

It's not a matter of if. It is a matter of when. While we never anticipate an issue with your order, it can happen. We've provided a reference image for how cheap it is to insure your package. As referenced in the picture below, a $1,200 order can be insured with coverage on lost, stolen, or damaged packages for only $36! We strongly encourage you to take advantage of this. Your car is an investment, and your hard-earned cash goes towards parts we want to ensure you receive in perfect condition. While we aren't the ones physically delivering the package to your door, the least we can do is offer this service to eliminate any potential headaches that we've all either experienced or heard the nightmare stories of.



By removing Extend Shipping Protection from your cart, you are declining priority coverage of your order. We will only have the shipping claim service provided by the carrier as a resource whose claims take, on average, 2-4 weeks to be investigated and resolved. If FedEx declines the claim there's nothing further we can do.

Extend makes these claims extremely easy for you as the consumer. If your package is lost, stolen, or damaged, all you have to do is contact them, and they will facilitate a replacement order in as little as one business day in most cases.

For more details about the Extend Shipping Claim process, Click Here

Please refer to this link to file your claim.
https://customers.extend.com/en-US/?_ga=2.136946672.1303047857.1710443373-1142458847.1708975230